@ChristopherP
. I am using iPad 3rd Gen. All it keeps saying is….’ I looks like something’s gone wrong.We can’t display your a/c details.Come back later or try again(Gen-01)
@ITMA123
Our Tesco Bank App is specifically designed for use on Android Phone, iPhones & Apple Watches only. Although it may have worked on an iPad in the past, it cannot be guaranteed and although we are checking on the root cause and aim to fix the issue for you, we do recommend it is downloaded from the appropriate App/Play store and used on the supported device of Android Phone, iPhone or Apple Watch. This will give you full functionality of the services we provide via our Mobile App and ensure it looks aesthetically correct on your device.
Thank you for these replies.I have been using the Tesco Bank App on my iPad Pro for a long time but it looks like it maybe best to use it on my android phone.
@ITMA123
We have resolved the issue now and so the mobile app should now work again on your iPad. It will definitely work best on your Android phone though.
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How we collect and use your personal data
Tesco Bank which is a trading name of Barclays Bank UK PLC take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Fresh Eyes
21-04-22 22:00@ChristopherP . I am using iPad 3rd Gen. All it keeps saying is….’ I looks like something’s gone wrong.We can’t display your a/c details.Come back later or try again(Gen-01)
ChristopherP
JoeC
