[chrislaw127]

I've got about £400 of refunds from purchases I've returned. Can I claim these back to my bank? If so can I do this myself without speaking to Tesco as they're not answering the phone at the moment.

[JoeC]

Hey @chrislaw127 , is your account balance currently in credit?

[chrislaw127]

@chrislaw127 . No. There's a balance on my account to pay.

[RossM]

@chrislaw127 If the account has a balance then any refunds would go towards clearing that balance. Hope this clarifies things for you.

[chrislaw127]

@chrislaw127
Thank you JoeC and RossM for your very helpful comments - my question is answered now.