It isn't normal for us to send out two identical cards per cardholder, it sounds like there's been an error when the cards have been printed. Please send us over a private message to @Tesco-Bank and we'll be able to take a closer look @MGee
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I didn't get a message. My card renewal is due anyway. I was expecting the card, just not expecting it to be in duplicate. The four cards altogether came in three identical packs - two separately for my husband, two in one for me. I'd have expected one for each of us, together in one envelope. Is it a glitch, or has it become policy to send two cards per person?
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
04-05-22 09:49Hi @MGee, thanks for getting in touch. Did you receive a text message to say you would be receiving this replacement card?
Fresh Eyes
04-05-22 10:25I didn't get a message. My card renewal is due anyway. I was expecting the card, just not expecting it to be in duplicate. The four cards altogether came in three identical packs - two separately for my husband, two in one for me. I'd have expected one for each of us, together in one envelope. Is it a glitch, or has it become policy to send two cards per person?
KellyT