when making an online transaction, it requires me to authorise the payment via TescoBank App. In case I don't have App at hand, how can I switch the option to authorise payment by passcode on mobile phone?
It answers the question "What if you do not have our app?" with "If you don’t use our Mobile App, to improve the security of your purchases we’ll send you a one-time passcode..."
How do I get this passcode?, as like the original poster do not want to use the App
Hi @RA1, if you've never downloaded and accessed the mobile app then the authorisation would be sent to you by SMS. However, if you've logged into the mobile app then the push notification would automatically be sent there.
Afraid that won't work as you will still have an online account. If you give us a call on 0345 300 3511, you can request that your online account is deactivated. It will revert back to Text Messages once that is completed.
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Fresh Eyes
06-05-22 10:37Thanks. but my question is how to switch back the authorisation to mobile phone text rather than App?
KellyT
RossM
