, the quickest way to retrieve your account number is by checking the direct debit reference for your loan. The account number is the last 8 digits before the forward slash and the sort code is 40-64-12.
This information is also available on your welcome pack and on your statements. If you don't have any of these to hand, I can send a copy of your welcome letter to you in the post. This will take 5-9 working days to arrive and if you would like me to arrange this I can. However, please don’t send any personal details here until we’ve taken you to our secure conversation.
If you need the details before this time, please give our Loans team a call on 0345 600 6016, available Monday to Friday 8am-8pm, Saturday and Sunday 9am-2pm, and they'll be able to confirm this information over the phone.