Anyone having problems opening new saver account online? I have been trying for two days to open a new account and website times out and loses all details as soon as I hit the Next button. I am not currently an existing customer. Needless to say, impossible to get through to anyone on the phone. Thanks
Hi @Wurzelgirl, I'm sorry to hear about that. We've not been made aware of any issues. Did you have a chance to try completing your application on a different device or browser to see if that works?
Thanks Robbie but no joy. Tried various options. Invested elsewhere in the end. Disappointing as always had good experience investing with Tesco in the past. Maybe again in the future.
Update. A few days after I gave up I received confirmation in the post that my new account had been set up and to make the investment within 30 days. This is despite the fact that every time it timed out the system said it had not retained any of my info! I tried closing the acct number down online but option not given as no money so I had to ring Tesco in the end and the girl had to send a request through to the ?ESavings team as she didn’t have access either. Absolute farce!
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Security
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Privacy
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Access and correction
We reserve the right to instruct the moderators to remove any posts in Your Community containing phone numbers, street addresses, or otherwise personally identifying information on the grounds that we're not able to verify the information as being your personal information or that of a third party.
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Indemnification
You agree to indemnify, defend, and hold harmless from and against any and all losses, damages, liabilities and costs (including, without limitation, settlement costs and any legal or other fees and expenses for investigating or defending any actions or threatened actions) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms of Service or the House Rules or claims arising from your content or conduct. 'Indemnified Parties' includes us, the moderators, and all respective officers, directors, owners, employees, agents, representatives, and assigns.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
Staff
24-05-22 11:24Hi @Wurzelgirl, I'm sorry to hear about that. We've not been made aware of any issues. Did you have a chance to try completing your application on a different device or browser to see if that works?
24-05-22 20:50Thanks Robbie but no joy. Tried various options. Invested elsewhere in the end. Disappointing as always had good experience investing with Tesco in the past. Maybe again in the future.
