Hi, I recently done a shop yesterday and received 51 points but didn’t receive double points.. I did scan my original Clubcard though.. as I had nothing to scan on my pay+ card? Sorry first time using it and a bit confused.
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@KayleighMartin although my 51 points are showing on my Tesco bank app but not my original Tesco Clubcard app?
Hi @KayleighMartin, thanks for getting in touch. Can I just double check, did you scan a separate Clubcard rather than your Clubcard pay+ card to collect the points? Are your accounts linked up?
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
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KellyT
