I only purchased the watch a few days ago so this has been my first attempt at using the app on the watch although I have been using it on the iPhone for some time. Both my phone and watch have been updated to latest versions. Many thanks
@Sjcgorman I'm afraid I'm not sure why this wouldn't be working. Please give our online team a call on 0345 300 3511 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they can do some troubleshooting with you.
Hello, I have the Tesco Banking App working fine on my iPhone but it has stopped working on my Apple Watch. It says ‘something went wrong. Check your mobile app settings’. Needless to say, I’ve looked there and there really isn’t anything to configure. I have even tried completely uninstalling the app from both gadgets but the problem persists.
Hey @ChrisOwen, please give our Online team a call on 0345 300 3511 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they will troubleshoot this for you.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
Fresh Eyes
06-06-22 10:39Hi @JoeC, thanks for replying. Yes I have app set up on phone and can log in fine on that, just not working on my watch unfortunately.
JoeC
