Thanks @Wedclean. Can you please call our Online Helpdesk team on 0345 300 3511 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and one of our team can check this for you and help you get back into the app - Kevin
My Tesco bank app not working on my Apple Watch. I’ve deleted and reinstalled the app to no avail, I just get an error message saying ‘something went wrong. Check your mobile app settings.
I notice several other people having same problem but no real answer.
I call the help line and was told the bank app does not work on the apple watch (mine is a series 7).
Can anyone confirm if this is correct?
Hi @PatButtigieg, thanks for getting in touch. If you have already called and spoken to one of our technical team who has confirmed this, then I'm afraid it may be that the watch is not compatible with the app - Kevin
Hi @PatButtigieg, thanks for getting in touch. If you have already called and spoken to one of our technical team who has confirmed this, then I'm afraid it may be that the watch is not compatible with the app - Kevin
Hi thanks for your response.
Can I refer you to the documentation on the Tesco developer site which says it will work on the Apple Watch
“Check your balance on the go without the need to log in, using Balance Peek. View your balance on iPhone Today Notifications, Apple Watch and on Android Widgets.”
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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KevinC
Apprentice
14-12-22 21:10My Tesco bank app not working on my Apple Watch. I’ve deleted and reinstalled the app to no avail, I just get an error message saying ‘something went wrong. Check your mobile app settings.