My new Credit card is my default for Amazon. It works fine.
It doesn't work contactless or even if I put it in the machine with a pin.
Wrote to Tesco Bank and they sent a 'pin reminder' . . . which I already knew!
Hello JoeC. I got a new Tesco credit card and made it my 'default' payment on Amazon Prime. This has worked perfectly now since I got it - around two months ago. I tried purchasing fuel from a 'TESCO' supermarket and it wouldn't access the card. Went inside and tried inserting the card in the machine with the new 'pin'. No success. Had to use a debit card. Tried contactless purchasing for a small item. No luck there either. I have since tried to 'change the pin' at a cash point. No success - doesn't accept the new pin.
Do I need to 'activate' the card in some way? Never had to do this with any other credit card; although I've only had one.
JoeC. I can't seem to get any answer to my query. Just this 'link' to send a private message. I've already done that. Basically: the card works as the Amazon default payer; but I can't use it anywhere else; either contactless or inserting in an ATM using the pin. I'm told to use my mobile app and 'activate' it. Tried that but it gives me no advice at all. Wrote to Tesco. They replied with a 'reminder' of the pin. (I already knew it). Tried changing the pin at an ATM . . . it refused.
@JoeC. Just been back up to town and tried 'changing' the pin. Again, no success.
Also unable to buy 'ANYTHING' at all, either contactless or using the machines.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
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Tesco Bank Community Terms of Service v 1.0
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JoeC
