For online purchases, I have successfully used the App to authorise payments several times. However, the last couple of times, although the Payment Authorisation screen appears when opening the App, when I hit the authorise button, and wait for the text, it never arrives. I deleted the App and reinstalled, same problem exists. Any ideas?
Ok. So this is extremely embarrassing. It turns out I got myself all confused. When hitting the Authorise button, the screen it takes me to is to input my 5 digit pin! No text message. So all I have to do is type that in, and all ok. Sorry for the “false alarm”, but hey ho, this might help someone sometime!
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
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Tesco Bank Community Terms of Service v 1.0
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Staff
25-07-22 09:26Hey @ndmarston, have you been receiving other text messages on your mobile phone?
25-07-22 17:35Ok. So this is extremely embarrassing. It turns out I got myself all confused. When hitting the Authorise button, the screen it takes me to is to input my 5 digit pin! No text message. So all I have to do is type that in, and all ok. Sorry for the “false alarm”, but hey ho, this might help someone sometime!
RossM