[Leo60]

Why do my online account and mobile app continue to show a notification requesting a minimum payment for £25 when I've paid my previous statement in full?

I contacted customer services (12/8/22) and was advised this error message was known and had been corrected.

[RobbieT]

Hi @Leo60, thanks for getting in touch. Due to a recent change we've made on the Mobile App, when you log in now the minimum payment information will always be displayed. If you've already made the minimum payment then please don't worry, there's nothing further you need to do. This information will update once your next statement is produced.