There is no option online to cancel your insurance so you have to call. I was in the queue for over 10 mins and i was then with the agent for 2 and that cost me £40 admin fee. Sorry when my other cars come up for renewal it will not be with Tesco
Hi @dth, I'm sorry you feel this way. When a Car Insurance policy is cancelled mid-term, we charge a standard cancellation fee of £40 unless you are cancelling within the first 14 days.
The only ways to cancel your policy mid-term is by calling our Customer Services team on 0345 246 2895 (Mon - Fri: 8am-8pm, Sat&Sun: 9am-2pm) or by writing to us at Freepost RSJB-RZZY-HTJB Tesco Bank Customer Service, P O Box 276, Newcastle Upon Tyne, NE12 2BT. I'm afraid there is no option to cancel your policy online via Your Insurance Account.
I'm really sorry for any inconvenience this causes. If you wish to raise a complaint, you refer to our Complaints page here.
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Tesco Bank Community Terms of Service v 1.0
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19-08-22 13:10Hi @dth, I'm sorry you feel this way. When a Car Insurance policy is cancelled mid-term, we charge a standard cancellation fee of £40 unless you are cancelling within the first 14 days.