[IBALLOCH]

I tried to change my password to include characters but this was not accepted. Why.

[ChristopherP]

@IBALLOCH Hey there, thanks for getting in touch. What are you trying to set a password for?

[IBALLOCH]

I just wanted to change it a bit by adding characters for a bit extra security.

[ChristopherP]

@IBALLOCH Did you manage to update it?

[IBALLOCH]

No I gave up so I still don’t know what’s allowed in a password and what isn’t. Thanks for your help.

[RobbieT]

@IBALLOCH Is it your Online Banking password you're trying to change?

[IBALLOCH]

That’s right, as I said I tried to add a few characters to it for a bit more security but the system wouldn’t accept it. I’ll just leave it as it is. Thanks.