I recently received a payment for a claim I made on my pet insurance, the payment just appeared in my bank account, will I get a letter or email confirming it and explaining it as its not the amount I expected? Thanks.
Hi @lindajanebrown, thanks for getting in touch. I'm afraid we don't have access to Pet Insurance policies here, so you'll need to contact them directly for clarification on this. You can reach the Pet Insurance team directly on 0345 078 3895 (Mon - Fri: 9am - 5pm) or by contacting [email protected]. Sorry we couldn't help further here.
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Staff
06-09-22 09:43Verified AnswerHi @lindajanebrown, thanks for getting in touch. I'm afraid we don't have access to Pet Insurance policies here, so you'll need to contact them directly for clarification on this. You can reach the Pet Insurance team directly on 0345 078 3895 (Mon - Fri: 9am - 5pm) or by contacting [email protected]. Sorry we couldn't help further here.