, thanks for getting in touch. Due to some changes, Temporary Security Numbers (TSN) can no longer be issued by text via our digital channels. If you require immediate access to your online banking account you’ll need to call us on 0345 300 3511 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and my colleagues will get you logged in straight away. If you’re not in a hurry to access your account I can send you a TSN through the post which will be with you within 3-5 business days. Please let us know if you’d like us to arrange this for you.