Okay, App simply stopped working on my iPhone Software Version 15.6.1. Everything fine previously. Tried all the usual, switch on/switch off phone, re-installing the app. Still nothing. I can access my account via Chrome and Safari, both on my phone, but the app itself will not work. Any ideas? Much appreciated.
tesco bank app not working gen-01
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Your Community ExpertHi @BP007, is there an error message showing when you try to log in?
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Fresh Eyes
31-10-22 09:45@KellyT - the error code was GEN-1. However, after two days, I downloaded the app again and was able to set it all up as normal. It appears the problem was resolved by tech support. Thanks for your response. -
Employee@BP007 I'm glad to hear this has been resolved for you :-)
KellyT
CarolineD
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