Have the bonus rates on the Internet saver changed in the past couple of months........I am sure it was higher than current when I started the saver in July.I would have like a system where I could get an answer to this specific question by sending an email to Tesco but that appears impossible and after spending 8 minutes waiting online to talk to a customer service representative I gave in.........even though I was told my telephone call was important to Tesco !!!!!!!!!
I have tried googling and various other means but it seems impossible to find out if I was getting a bigger bonus when I joined in july that what is now on the Tesco website........they certainly don't make it easy to find out so I suspect the answer is that the bonus has decreased....however it would be better if Tesco made it easier to get answers to these questions.......as I said originally 8 minutes listing to someone tell me my call is important is not the way to conduct business !!
The bonus rates for the internet saver accounts are fixed for a year from when they're opened. If you opened the account in July, then that would be the bonus rate that would be on the account. You should see the overall rate when you log into the account online.
The standard rate of interest is changing for all of our internet saver customers in November, changing from 0.75% to 0.40% Gross/AER. This won't change the bonus rate, as it’s fixed for the year.
I hope that helps, but if you have more questions, please come back to us :-)
Hi After the fixed term bonus rate expires, whatever it may have been when the account was opened, do savers then automatically get the relevant bonus rate at the time the original bonus rate expires? Thanks
Once the bonus rate expires, the interest rate on the account goes to the standard rate of interest for the accounts. Currently that rate is 0.40% AER.
You are able to apply to open a new account, online or over the phone, to get the new account rates though.
Is the bonus rate pro-rata? i.e. calcualted daily on the acccount balance. e.g. If I had to withdraw £100 out after 6 months would I get the benefit of the bonus rate for the 6 months albeit paid at the end of the year?
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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02-09-16 13:43Why not Google "Tesco Internet Saver rate", which will take you to several webites, including Tesco's own: http://www.tescobank.com/savings/fle...ver/index.html
ScottW
