I took a new policy yesterday and received emails to sign documents that would be in my insurance account. However I can log in and see old policies but the new ones have not materialised. Can someone please help as I cannot find and email address to sent a query to and calling is 30 min wait.
Hi @alleylofthouse, thanks for your message. Have you registered your new Insurance policy? If not, please do this and you should then see your new policy. I hope this helps.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
EmployeeHi @alleylofthouse, thanks for your message. Have you registered your new Insurance policy? If not, please do this and you should then see your new policy. I hope this helps.
KeiganM
