Hi,I've successfully applied online for myself and my wife to each have a current account. Now we are waiting for the post to bring the forms. However, upon trying to apply online for a joint current account, the system seems to have got confused and told me that I already had two accounts [when I clearly only have one...my wife has the other if you count these two online applications.]I escaped that process and tried again, this time it went as far as saying that it recognizes I was trying to create a joint account but wouldn't take the application any further!What is the problem with Tesco? Don't they want the money? This is very annoying and frustrating...should only take a couple of minutes like the first two applications for individual accounts, but now I'm sat here writing this well hacked off!
I'm sorry you've found applying for a second account to be a frustrating experience, this really isn't what we'd hope for. To get this resolved for you, we'd advise to call us on 0345 835 3353, available 24/7, and my colleagues can look into the issue and get it all sorted for you.
Had similar issue to the OP. My husband and I have a current account each, tried to apply for a joint account and several screens in get a message that you recognise the joint applicant so they should apply instead. But surely the same thing would happen if the other person completed the application? How can either of us apply for a joint current account and get around this catch 22 situation?
Sorry to hear that , it's certainly possible that the same issue may occur if your husband were to apply as well. Can you give us a call on 0345 835 3353 please? I think this needs a bit of investigating so we can get to the bottom of what's happening. The best people to speak with are the current account team and their lines are open 24/7.
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EmployeeHi @zeppo
05-01-17 20:08Had similar issue to the OP. My husband and I have a current account each, tried to apply for a joint account and several screens in get a message that you recognise the joint applicant so they should apply instead. But surely the same thing would happen if the other person completed the application? How can either of us apply for a joint current account and get around this catch 22 situation?
ScottW
RossM
