Every time my wife uses the card to pay for our weekly Tesco delivery, I get a message on my phone asking to authenticate it. This is annoying and inconvenient as it means I have to be around every time she either books a shopping slot or changes her order. Does anyone else have this problem?
Hi @jonah49, I'm really sorry about this. Are you the primary card holder or is it in your wife's name? If it's in your wife's name, then please get her to contact us using her own profile. If this isn't something she has then please call us on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm).
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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EmployeeHi @jonah49, I'm really sorry about this. Are you the primary card holder or is it in your wife's name? If it's in your wife's name, then please get her to contact us using her own profile. If this isn't something she has then please call us on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm).
KeiganM
