Does anybody know why the banking app has stopped working on my android phone. It refuses to recognise my password. I am only able to access via the web site.
I'm not sure why the app would stop working. Have you tried deleting it and reinstalling it? Also worth checking if there's any updates due on the app or the device, as this can cause issues if it's not the latest version of the app you're using.
All up to date. It works fine on my wife's iPad. However it just keeps saying that I am using the wrong password, which of course I am not.I have deleted and downloaded the app several times but no joy. The Tesco helpdesk seemed to think that the tech guys knew about the issue. I am not convinced.
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EmployeeHi @John1yo
20-09-16 13:57All up to date. It works fine on my wife's iPad. However it just keeps saying that I am using the wrong password, which of course I am not.I have deleted and downloaded the app several times but no joy. The Tesco helpdesk seemed to think that the tech guys knew about the issue. I am not convinced.
ScottW
