My Direct Debit is taken around the 15th of each month, this month's has therefore been taken. But now I have just received a message that another payment is due to be taken on the 20th.
Why is this? The account is cleared each month.
Hi @BillBobHarry, thanks for that query. If you can send us a Private Message to @Tesco-Bank, we can have a look at that for you to check everything is fine on your account - Kevin
@BillBobHarry if you're a full balance payer and pay by Direct Debit, that will normally be requested around 5 days before the payment due date. So that'll be why your payment was taken on the 15th but the payment due date shows 20th 😊 there won't actually be any further payments taken on that due date though!
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
KevinC
KellyT
