[SpringTimeTS]

lock out of my account

[KevinC]

Hi @SpringTimeTS , thanks for getting in touch. Is this in relation to a banking account you have with us?Due to some changes, Temporary Security Numbers (TSN) can no longer be issued by text via our social media channels. If you require immediate access to your online banking account you’ll need to call us on 0345 300 3511 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and my colleagues will get you logged in straight away. If you’re not in a hurry to access your account, you can send us a private message to @Tesco-Bank where we can send you a TSN through the post which will be with you within 3-5 business days.

[AmyM]

Hey @SpringTimeTS 😊

Did you manage to get your account sorted? Can you access it now?