Hi, I recently took out one of your credit cards and completed two balance transfers (using the fab 0% transfer and £0 fee!). Can you give me an idea on how long this normally takes to process please as its been a few weeks now and the funds havent been transferred. I have recieved my card/pin etc. Many thanks, Katie
Hi , your balance transfer should normally be completed within 2-3 working days from when you activate your card. You can activate it using our mobile app or by giving us a call on 0345 300 4278, available 24/7. If you've already activated your card then please give us a call so we can look into it for you as there may have been a problem carrying out the transfer.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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EmployeeHi , your balance transfer should normally be completed within 2-3 working days from when you activate your card. You can activate it using our mobile app or by giving us a call on 0345 300 4278, available 24/7. If you've already activated your card then please give us a call so we can look into it for you as there may have been a problem carrying out the transfer.
NickJ
