[Unsy]

i opened the app this morning on my old IOS 12.5.7 iPad and it crashes after starting. Tried several times. App description says it is for IOS 12 or later. Crashes after accepting the security code. Reinstalled and it’s just the same . I had been using this with no problem since up to now.

[RobbieT]

Hi @Unsy, thanks for getting in touch. We don't officially support the Mobile App on iPads - only Android Phones, iPhones and Apple Watches. We understand customers have previously been able to access the Mobile App on iPads, however this doesn't seem to be possible after the latest iOS update. As we do not officially support the app on iPads, this is not likely to change, I'm afraid. You can still access your account on your iPad by logging in to Online Banking on a browser. Sorry for any inconvenience this causes.

[Unsy]

Thank you.

so why does Tesco Bank not support its app on tablets like every other serious bank I have used? It seems like a major omission to me.

[KellyT]

I'll pass on your comments as feedback to our team today @Unsy