I am the primary account holder for my wife's credit card. New cards were issued and mine is working fine but my wife got the following message at a contactless till in an ASDA store when she tried to use her card.
Hi @Cbewick, thanks for getting in touch. As @WillPS has stated, your wife needs to use the card via chip and pin first of all and then that activates the contactless on the card going forward.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Window shopper
19-03-23 23:22@Cbewick you'll need to use Chip & PIN once before the contactless functionality will work.
KevinC
