I cannot get passed entering the one time access code on my phone, I get the circle of doom when its trying to load the password page, what am I doing wrong?
@peggym Hey there, thanks for getting in touch. Have you managed to access the app since? If not, can you try to reinstall the app to see if this resolves the issue?
You're not doing anything wrong, the app is broken since the last update and there are hundreds of other users (myself included) facing the same issue. Re-installing the app may work temporarily, but most people who have re-installed confirm that the same issue reappears again after a short time.
Tesco seem oblivious to this issue and the impact it is having on people who can't log on to check balances or, more importantly, authorise online payments.
@ChristopherP have given up trying until tomorrow, lost count of uninstalling and re installing . Now everytime I reply to a thread I get something's gone wrong, I give up for today.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Just looking
14-04-23 13:00@peggym
17-04-23 14:38@ChristopherP have given up trying until tomorrow, lost count of uninstalling and re installing . Now everytime I reply to a thread I get something's gone wrong, I give up for today.
ChristopherP
