I am trying to download the Tesco banking app but I keep getting an error message saying that my username is not recognised. I have no problem accessing my account on my PC.
Online error message
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Verified Answer
Your Community ExpertVerified Answer@MGBD14 Hey there, thanks for getting in touch. Please ensure you are entering your username correctly. If the problem persists, click 'I've forgotten' and fill in the required details and you'll be shown your username on-screen.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here
ChristopherP
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