[Olliegreen98]

Hi I applied for a loan 6 weeks ago that got accepted, I then posted the documents that was required but haven’t heard anything back since, if you could get back to me that would great.

[ChristopherP]

@Olliegreen98 Hey there, thanks for getting in touch. You should have definitely heard something by now, so we'll need to check to see what has happened. If you send us a private message, we'll check the status of your application for you.

[Benjallen1988]

@Olliegreen98

hi did this ever get sorted as all they keep telling me is that they haven’t received documents back when I sent them a week ago?

[ChristopherP]

@Benjallen1988 Hey, I've replied to your private message 😊

[Benjallen1988]

@ChristopherP

I’ve replied back but I’m expecting the same answer from you that I’ve been getting from every phone call

[ChristopherP]

An update on this - I've spoken with the Mailroom and they've told me they are working applications on the day they're received (except for those received over the weekend). There could perhaps be Royal Mail issues but we've no way of tracking this unfortunately.