[Moonflake]

Hi folks
Desperately seeking help as I am trying to register for mobile banking but the silly system won't accept my password attempts. I am using upper and lower case, numbers, it is 9 characters long and isn't my username but it still doesn't work. What am I doing wrong?!

[ChristopherP]

@Moonflake Hey there, thanks for getting in touch. Please ensure the word 'tesco' or your name doesn't appear in the password and it should be fine. Let us know if you have any further issues.