I have had a Tesco Mastercard for some years, but last weekend it was declined when trying to pay for parking. It was also declined on-line last week. I tried to make an in-store purchase today with the PIN, but it was still declined.
I pay my balance in full each month by DD, and, although I understand that it may be blocked occasionally because I use it a lot without the PIN, that is not the case now, as it has been declined even with the correct PIN.
Has anyone any ideas about what I do now? the on-line help is only partly useful, and the phone number given is less than useless, as there is no way to speak to an actual person.
@MarksayHey there, thanks for getting in touch. If yousend us a private message, we'll check to see if there is anything preventing you from using the card.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
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ChristopherP
