Hello, just received Tesco Bank credit card statement in my name for a card number I have not used for many years and had forgotten about, ie, it was destroyed.
The statement states on 19 May (I assume 2023) a goodwill gesture of £25.00 has been credited.
Why? I do not know.
As I do not have the card how do I use the credit?
My Tesco online account and app are registered with our credit card that has been used for years
@kingstondock Hey there, thanks for getting in touch. If you call the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) they'll be able to arrange this for you 😊
@ChristopherP many thanks, I am aware of phone number but I do not use a phone contract so the cost vis payg would be prohibitive. I have emailed ceo with scans of statement, yet to hear back
@kingstondock I'm sorry to hear you're unable to contact by telephone so, we can help you further with this, please send a private message to @Tesco-Bank using this link.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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ChristopherP
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