My loan application was accepted and even though I've been told a letter would be sent out it's been 10 working days since my application was accepted and no letter has come through yet. Is there any way to check the status of my application?
Hi i don't work for tesco bank so can only give yourself limited advice
If you’ve been approved, we will either send you a credit agreement to check and sign, or where possible you can sign your credit agreement digitally. We’ll then use Faster Payments to send the money directly to your bank account. Faster Payments can take up to 48 hours and the money can be withdrawn as soon as the funds reach your account.
If you apply over the phone or we require some supporting documentation:
If you are approved, we will send you a credit agreement for you to sign and return.
If you are approved in principle, we will send you a credit agreement to sign and return and a list of any other documentation we require.
If we can’t lend to you, we will let you know.
It may take between 5 – 10 days for us to check everything is ok. As we try to do this as quickly as possible,
we do not send an acknowledgment email or letter, but will inform you as soon as a decision has been made.
Once your returned agreement is processed, we use Faster Payments to send the money to your account.
If you gave us your mobile number during your application we will send a text when the funds have been sent to your account, followed by a welcome letter.
Should you need more information or have any questions, please call us on 0345 600 6016* (Monday to Friday 8am - 8pm, Saturday and Sunday 9am - 3pm).
Unsure about your circumstances woth regards to the above bit give them a ring and ask them about your loan and if its all gone though fine they might be a little busy and this is why and make sure you number is updated
@Genzo88 Hey there, thanks for getting in touch. Your paperwork should definitely have arrived before now (generally arrives within 3-5 working days). If you send us a private message, we'll check to see the status of the application.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
ChristopherP
