[Shm]

Hi there. This morning I woke up to a message in my bank account (not tesco) stating My direct debit to Tesco Bank was declined due to not enough fundings (luckily is a bank account I use as a e-Wallet). I’ve cancelled this DD already.
I never set up a direct debit and my bank can’t help me getting more details about this transaction.. could anyone help me in understanding where my money was going to go?

Thanks!

[ChristopherP]

@Shm Hey there, thanks for getting in touch. Which type of account do you hold with us?

[Shm]

Morning Christopher, thanks for taking the time to answer.

I don’t hold any bank account with you guys. My bank suggested to contact TescoBank to get more details about this unknown transaction. (Direct debit).

Sonia

[ChristopherP]

@Shm Thanks for clarifying. If you send us a private message, we'll check this for you.

[Shm]

I’ve just sent it. Thank you!