I amended my D.D. on line in plenty of time to make a final payment in full on or around 2 August but I have just checked and you did not take the payment and are trying to charge me a late payment fee. This is unacceptable so please confirm that the payment I tried to make has been taken, the account is clear and NO late payment charge is appropriate.
Changed direct debit
-
@JenniferT
Further to our conversation last month my final payment was made and my statement shows a nil balance but today I have received a default notice alleging that I owe £151.20. Please cancel this immediately. You will be aware that such a notice will adversely affect my credit status.