We're changing our Login journey for both Banking and Insurance customers.

  • AmyM's Avatar
    Your Community Manager
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    We’ve combined the username boxes for Online Banking and Your Insurance Account. We’ve also made some cosmetic improvements to the page. These changes mean you can enter your Online Banking or Your Insurance Account username into the same box and will be taken to the right page.

    Why have we made this change?
    This change is the first step in our plans to bring our Banking and Insurance closer together. Keep an eye out for more updates in the coming months.

    What does this mean for me?
    If you have both a Banking and Insurance account with us, we will remember the last username that you used. If you have forgotten either username, you can still use the Forgotten Username link to recover it.

    If you only have Banking or Insurance with us, nothing will change except how the page looks. You can still log in the same way you always have, and you won’t need to change your username.
    Last edited by AmyM; 08-11-23 at 13:39.
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