I started the journey in the Tesco Bank Application where I had the notification of an insurance deal being available. I clicked on that and went through the process which was smooth.
This morning I opened the email where it asked me to download and sign a document. I thought that I'd be able to do that on my banking account, but that was not the case.
No I had to create a whole new account for insurance, this is just unnecessary overhead, as a customer there should be an easy option on the App / Web account where I can link my Insurance policies to my existing Tesco Bank login. I should not need another set of credentials to manage.