I paid the full balance of my credit card on 11th December, date due is 18th December. Tesco bank took out a Direct Debit for the full amount early, on 13th December. I am owed me £361.37. How do I get this back? Its left my bank, but does not show on my Tesco statement yet.
@ChristopherP I had, because the pay by date was given as the 18th, I paid on the 11th, but the DD was taken on the 13th! Its now been sorted and I had a quick repayment back to my bank. It was a bit of a shock as I pay the whole amount, but very happy with how it was dealt with. I did feed back that getting the customer service telephone number was not easy, I did get it from the community, I do hope they took that on board.
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Tesco Bank Community Terms of Service v 1.0
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Fresh Eyes
22-12-23 19:14@ChristopherP I had, because the pay by date was given as the 18th, I paid on the 11th, but the DD was taken on the 13th! Its now been sorted and I had a quick repayment back to my bank. It was a bit of a shock as I pay the whole amount, but very happy with how it was dealt with. I did feed back that getting the customer service telephone number was not easy, I did get it from the community, I do hope they took that on board.
ChristopherP
