[filipj]

Hi,
I applied for a loan yesterday morning, got approved and digitally signed.
I was then prompted to create an online account, which I did.

The loan product doesn't show on the account yet. I hadn't received the funds yet, and was told this could take 2-3 business days.

My question is - does the loan show up on the online account only after the funds are released, or should it be there immediately?

[ChristopherP]

@filipj Hey there, thanks for getting in touch!

If you've digitally signed this means you'll receive your funds within the next 24-48 business hours if everything is okay with our final checks.

Once you've received your funds, you'll get a welcome pack 5-7 working days later which will confirm the date of your first payment.

Your welcome pack will also confirm your loan sort code and account number meaning you will have all the details required to finalise registration for online banking.

I hope this helps! 😊