That is a new policy.
I have a clubcard price, however that is not a 15% discount. Do I need to phone tesco bank or helpline to get my colleague discount?
@azi85 It sounds like your regular Clubcard is registered as the primary card. If you contact the Clubcard team here, they will be able to sort this for you.
@ChristopherP
Hi, sorry to jump on the back of your thread @azi85!
I've got the same problem, have taken out car insurance with Tesco Bank as a Tesco colleague, however have only received the standard 5% clubcard discount. I've spoken with the Clubcard team and they've confirmed that the colleague clubcard is currently active and registered to my home address (the same as registered for the car insurance).
Can you advise why am I only receiving the 5% clubcard discount and not the advertised 20% colleague discount please?
TIA
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29-01-24 21:43That is a new policy.
ChristopherP
