[robertknee]

I paid for an online order at the end of December 23 and have still not received the goods. I emailed and received a response saying that they'd chase it up but 4 weeks later and after a second email there has been no response.

[ChristopherP]

@robertknee Hi there, I’m sorry to hear that.

You can find all of the information you need and raise a claim through the link below.

I hope you get it all sorted 😊

https://www.tescobank.com/help/chargeback/