When opening a new Tesco Bank Internet Saver 4.75% account, am I right in thinking that once the signature letter is received and returned, the account is fully operational to use to pay in funds and to withdraw funds or is any other documentation/welcome pack sent out in the post in the addition to the signature letter?
Is it possible to pay in a cheque by post to this account or do all deposits have to be by bank transfer?
Am I right in thinking that I do not need an app to operate this account?
Is there anyway of sending a secure message from a Tesco Bank account or do all enquiries need to be made by phone? Is there anyway of emailing Tesco Bank at all?
Finally, can I confirm the maximum amount that can be held in a Tesco Bank Internet Saver account before Probate is required should anything happen to me?
When opening a new Tesco Bank Internet Saver 4.75% account, am I right in thinking that once the signature letter is received and returned, the account is fully operational to use to pay in funds and to withdraw funds or is any other documentation/welcome pack sent out in the post in the addition to the signature letter?
I opened an account over a week ago and still haven't received the signature letter yet I received an email reminder to send it back a couple of days after I opened the account!
Is it possible to pay in a cheque by post to this account or do all deposits have to be by bank transfer?
Am I right in thinking that I do not need an app to operate this account?
Is there anyway of sending a secure message from a Tesco Bank account or do all enquiries need to be made by phone? Is there anyway of emailing Tesco Bank at all?
No one has replied to any of messages on here and as far as I can tell, there is no way to send a secure email message to Tesco Bank as it is with every other online bank and building society account. The total lack of communication frankly makes me glad I so far haven't transferred a penny into my new account. Taking the time to leave messages on this community forum have so far been a total waste of my time.
Finally, can I confirm the maximum amount that can be held in a Tesco Bank Internet Saver account before Probate is required should anything happen to me?
I won't waste my time posting on here again, if I don't receive a reply to this message I won't be adding any funds to my account.
@MJG55 Hey there, thanks for getting in touch! I'm really sorry for the delay in replying and completely understand your frustration.
Once we've confirmed your identity your account will be opened straight away. You can pay money into your account as soon as it is opened, but you won't be able to take money out until you send us certain information by post. We'll tell you what this involves once your account is open. Have you received the signature letter yet?
We don't have an email address for general queries, however you can chat privately to us here. Please be aware for security purposes we may need you to call for some queries.
You can find out all the ways you can fund the account, including by cheque, here.
With regards to your last question, I'm not quite sure what you mean sorry. Can you provide a little bit more information and I'll do my best to help?
Hi Christopher, Many thanks for your reply, it is greatly appreciated and being able to send a secure message directly has restored my faith in the account! I've just sent a private message stating that I still haven't received the signature letter and whether it would be possible to send out a replacement as the first one appears to be lost in the post.
I won't pay any funds into the account until I received the signature letter. I received an email 2 days after setting up the account to return the letter and as I type this, I've received a reminder text to return the letter so I'd imagine it should not normally take this long (over a week) to receive the letter.
The last question refers to the maximum amount that can be held in a Tesco bank account before a probate following my death. I've read that up to £50,000 can be held in any Tesco bank account before probate is required - is this still the case for the Internet Saver account?
This link should explain what I mean: https://www.tescobank.com/help/bereavement-support/ - the part of the page that states "The Grant of Probate, Letters of Administration or Certificate of Confirmation. This only applies if the total value of the account(s) is more than £50,000 and they're held in the sole name of the person who's died."
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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You agree that the laws of Scotland govern these Terms of Service and any claim or dispute that you may have against us will be resolved in Scottish courts only.
Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
ChristopherP
