[Teknophobia]

I received an email earlier from Tesco ([email protected]) entitled "Unread messages". This is presumably a reply to an enquiry I made online over the weekend.

Where do I view this message? I've tried the Tesco Bank app, checked online, but can't find any messages).

Thanks.

[ChristopherP]

@Teknophobia Hey there, thanks for getting in touch!

Without posting any personal information, what (and where) did you contact us about online?

[Teknophobia]

I tried retracing my steps but cannot find the page I submitted the complaint to last Sunday. It was along the lines of Tesco Banking > Help > Online Banking Help. It could be that as it was out of hours, there was a different option to make contact online rather than via phone or whatsapp.

I've now made the complaint again via https://www.tescobank.com/help/complaints and will wait for a response.

Thanks.