[Samantha93]

Hello, please could some advise me on what to do.
I applied for a loan on Friday and it said I should receive a pack in 3 days to sign.
I have not received anything (5days later) and not received anything to even acknowledge I've applied for a loan?
Thank you

[ChristopherP]

@Samantha93 Hey there, thanks for getting in touch!

The documents usually take around 3-5 working days to arrive, however the bank holiday might have delayed this by a day or two.

Have you received the documents now?

[Samantha93]

Hello,

No they have not.. is there anything I can do to track the process?

Thank you.

[ChristopherP]

@Samantha93 If you send a private message, we can check the status of the application for you.