Anyone else had problems with customer service for Tesco Travel insurance (Rock)?
Three emails have been sent authorising me to speak on behalf of the policy holder as they are currently abroad and unable to ring. I think it’s based in SA and responses sound very scripted. They say they’ll get back to me and don’t. Is there an alternative phone number to 0345 030 6124. At my wits end 😩
@Chrissie29 Hey there, thanks for getting in touch!
You can find the relevant contact details for the Travel Insurance team here. We don't have access to these policies, I'm afraid, so you will need to try and resolve this with them directly. Sorry about that.
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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ChristopherP
