I submitted a loan application that was approved but it crashed at the final stage
My loan application crashed
-
Good evening, I applied for a loan earlier which was approved. I gave my bank details, a picture of the front and back of my driving licence and also uploaded a video verification then the site crashed. I haven't received a reference number or any email confirmation. I tried to apply again but I'm not allowed to apply again for 3 months as I've applied. I have but nothing has been confirmed as the site crashed. I'm seriously worried the site wasn't an actual real tesco website even though I logged into my app when I tried to apply again. Can you kindly help please, many thank
-
@Klopp Hey there, thanks for getting in touch. If you send us a private message, we'll check the status of your application for you.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here