[Izzy1977]

My latest statement shows a late payment charge and interest charge for what seems an error in timing. I made a payment to my account on the same day my April statement was created (16th). It seems grossly unfair for a technical timing issue to result in total charges of over £60 to be applied to my account and my credit rating to be impacted.

Can someone please contact me.

[ChristopherP]

@Izzy1977 Hey there, thanks for getting in touch. I'm sorry to hear about this.

We'll need to look at your account for this, so please send a private message.