[frenzy382]

Hi,
I successfully raised a chargeback on an Ebay purchase recently, but since then I've been speaking with the seller and I've agreed to actually keep the item.
As a result i've cancelled the chargeback so he gets his funds back...this was 1.5 weeks ago.
So far, neither Ebay nor the seller have received the funds which is worrying as it looks like i haven't done anything and kept the ebay item and the funds (whilst seller has nothing at all)

Anyone know how long it takes Tesco to process these requests?
thnx.

[CarolineD]

Hey @frenzy382 , thanks for getting touch 🙂

The timescale for a chargeback can be 2-3 weeks. We can check for an update on this for you, please send a private message 😊