Approved loan

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  • Mrsd83's Avatar
    Fresh Eyes
    My browser accidently closed when I was trying to photograph my ID and now I cannot retrieve my loan offer.
  • 1 Reply

  • Verified Answer

    CarolineD's Avatar
    Verified Answer
    Hey @Mrsd83, thanks for getting in touch ๐Ÿ™‚

    I'm sorry to hear your browser accidentally closed down during the application.

    If your application has been accepted and you've digitally signed, this means you'll receive your funds within the next 24-48 business hours if everything is okay with our final checks. As soon as the funds have left our account, we'll send you a text message to let you know.

    If you've been accepted and we need you to sign your credit agreement, this will arrive within 3-5 working days. Once you've returned your signed credit agreement, we'll be able to send your funds to you after we've run some final checks.

    In some cases we might not be able to accept your application straight away. In that case weโ€™ll need to get more information from you which can take 5 to 10 days for us to make sure everything is okay before we approve your application and send you the funds.

    If you're looking for an update on the status of an application, please send a private message ๐Ÿ˜Š